In-Office & In-Home Physical Therapy - Frequently Asked Questions (FAQ):

"Where is your Midtown Manhattan office located?"

Our clinic office is located near the corner of 57th Street & 6th Avenue. Street address is:
119 West 57th Street, Suite 212 
New York, NY 10019

"Do I need a referral or doctor's prescription?"

No.  In New York state we have "Direct Access" - meaning that you do not need a referral from your doctor to receive care from us.  If you do have a script though, we can absolutely still see you!

"Do you accept my insurance?"

Yes, we are an Out-Of-Network provider - meaning that we are able to provide you with a detailed invoice at the end of each treatment session for you to submit to your insurance company - which may allow you to receive full or partial reimbursement depending upon your specific insurance plan.  We do accept Flexible Spending Accounts (FSA) as well as Health Savings Accounts (HSA)

"How many visits (sessions) will I need?"

Every client’s situation is unique, so we don’t lock you into a set number of sessions.
  • Fast, noticeable progress — Most clients feel a real difference within the first few visits because we focus on the right problem, not just a quick fix.
  • Customized care plan — After your initial evaluation, your Doctor of Physical Therapy will design a plan built for your body, your goals, and your timeline — no cookie-cutter protocols here.
  • Focused on independence — We aim to get you moving better, feeling stronger, and living more confidently as quickly as possible, while teaching you how to maintain results long-term.
For many New Yorkers we work with, it’s about meaningful progress in weeks, not months — because your time and health are too valuable to waste.

"Do you bring a treatment table to my apartment?"

No, we don't travel with a treatment table. Many of our clients already have a treatment table. And, if you don't have one, then we will recommend that you purchase one from our preferred list of equipment. There are several great portable treatment tables on Amazon for that you could purchase.  These foldable tables can then be stored in a closet or slid under a bed so that is out of the way between home visits. For your comfort and optimal experience, we highly recommend that you invest in a treatment for home treatment house calls.

"What should I wear for my first visit?"

We suggest wearing loose-fitting and comfortable clothes for your physical therapy visits.  Also, keep in mind that your painful area will be examined by your Doctor of Physical Therapy.  Therefore...

- if you have neck pain then a loose collared shirt is best; 
- if you have lower back pain, wear a loose-fitting shirt so we can access your lower back;
- if you have knee pain, then it's best to wear shorts or loose pants that can roll up above the knee;
- if you have shoulder pain, a loose fitting tee shirt or sleeveless tee shirt is best;

(House Calls): "Since you're coming into my apartment, can I first review the therapist's resume, license number, or any other background information on them?"

Yes.  Upon request, we can email you our therapist's resumes, active license numbers, NPI numbers, history of continuing education courses, and areas of specialization and experience


"Can you send me more testimonials and success stories for other New Yorkers like me?"
Yes.  Also, please see our full list of 99+ different 5-Star Google Reviews by clicking on this link:  
https://www.g.page/HomePhysicalTherapyNYC
https://www.g.page/HomePhysicalTherapyNYC

"Can you send me a receipt for my payments?"
Yes.  We will email you detailed receipts with a full billing breakdown including treatment codes, ICD-10 diagnosis codes, and more - so that your insurance will know exactly what is performed and done during each visit.

"How do I learn more or inquire about cost, insurance, and availability?"
Call us 24/7 any time today at (646)-781-8884.  If you call, our receptionist will take down your contact information about your situation.  And, then a team member from the practice will personally call you back, often the same day.  You can ask any question you may have.  We will discuss your symptoms and your goals (and, results that you're looking for).  Then, we will determine if you are a good fit for our practice.  It's important that you hear about our Customized Treatment Protocols and Clinical Approach.  This will be discussed BEFORE you decide to schedule your first home therapy visit.