Frequently Asked Questions (FAQ):
"Do I need a referral or doctor's prescription?"
No. In New York state we have "Direct Access" - meaning that you do not need a referral from your doctor to receive care from us. If you do have a script though, we can absolutely still see you!
"Do you accept my insurance?"
Yes, we are an Out-Of-Network provider - meaning that we are able to provide you with a detailed invoice at the end of each treatment session for you to submit to your insurance company - which may allow you to receive full or partial reimbursement depending upon your specific insurance plan. We do accept Flexible Spending Accounts (FSA) as well as Health Savings Accounts (HSA).
"How many visits (sessions) will I need?"
It is impossible to know or predict the amount of visits you will require until we perform a thorough evaluation and examination, but the good thing is that by receiving one-on-one care (60 minute visits), you will require less treatment visits than at other clinics where you work with a therapist for less than 15 minutes.
"Do you bring a treatment table to my apartment?"
No. Foldable and portable treatment tables are still bulky and weigh about 35 pounds, so they are difficult to carry through the subway. We can use chairs, couches, or even yoga mats to perform our hands-on treatment during your in-home or office/workplace sessions. Also, there are several great portable tables on Amazon for around $100-150 that you could purchase.
"What should I wear for my first visit?"
We suggest wearing loose-fitting and comfortable clothes for your physical therapy visits. Also, keep in mind that your painful area will be examined by your Doctor of Physical Therapy. Therefore...
- if you have neck pain then a loose collared shirt is best;
- if you have lower back pain, wear a loose-fitting shirt so we can touch/feel your lower back;
- if you have knee pain, then it's best to wear shorts or loose pants that can roll up above the knee;
- if you have shoulder pain, a loose fitting tee shirt or sleeveless tee shirt is best;
"Since you're coming into my apartment, can I first review the therapist's resume, license number, or any other background information on them?"
Yes. Upon request, we can email you our therapist's resumes, active license numbers, NPI numbers, history of continuing education courses, and areas of specialization and experience.
"Can you send me more testimonials and success stories for other New Yorkers like me?"
Yes. Also, please see our full list of 30+ 5 Star Google Reviews by clicking on this link:
https://www.g.page/HomePhysicalTherapyNYC
https://www.g.page/HomePhysicalTherapyNYC
"Can you send me a receipt for my payments?"
Yes. We will email you detailed receipts with a full billing breakdown including treatment codes, ICD-10 diagnosis codes, and more - so that your insurance will know exactly what is performed and done during each visit.
"How do I learn more or inquire about cost, insurance, and availability?"
Call us today at (203) 340-0236 or send us a text message to (203) 340-0236. You will speak with one of our licensed Doctors of Physical Therapy over an phone call. You can ask any question you may have, and to get your questions answered, and make sure that he or she is the right fit for you and your condition BEFORE you decide to schedule your first home PT visit.
No. In New York state we have "Direct Access" - meaning that you do not need a referral from your doctor to receive care from us. If you do have a script though, we can absolutely still see you!
"Do you accept my insurance?"
Yes, we are an Out-Of-Network provider - meaning that we are able to provide you with a detailed invoice at the end of each treatment session for you to submit to your insurance company - which may allow you to receive full or partial reimbursement depending upon your specific insurance plan. We do accept Flexible Spending Accounts (FSA) as well as Health Savings Accounts (HSA).
"How many visits (sessions) will I need?"
It is impossible to know or predict the amount of visits you will require until we perform a thorough evaluation and examination, but the good thing is that by receiving one-on-one care (60 minute visits), you will require less treatment visits than at other clinics where you work with a therapist for less than 15 minutes.
"Do you bring a treatment table to my apartment?"
No. Foldable and portable treatment tables are still bulky and weigh about 35 pounds, so they are difficult to carry through the subway. We can use chairs, couches, or even yoga mats to perform our hands-on treatment during your in-home or office/workplace sessions. Also, there are several great portable tables on Amazon for around $100-150 that you could purchase.
"What should I wear for my first visit?"
We suggest wearing loose-fitting and comfortable clothes for your physical therapy visits. Also, keep in mind that your painful area will be examined by your Doctor of Physical Therapy. Therefore...
- if you have neck pain then a loose collared shirt is best;
- if you have lower back pain, wear a loose-fitting shirt so we can touch/feel your lower back;
- if you have knee pain, then it's best to wear shorts or loose pants that can roll up above the knee;
- if you have shoulder pain, a loose fitting tee shirt or sleeveless tee shirt is best;
"Since you're coming into my apartment, can I first review the therapist's resume, license number, or any other background information on them?"
Yes. Upon request, we can email you our therapist's resumes, active license numbers, NPI numbers, history of continuing education courses, and areas of specialization and experience.
"Can you send me more testimonials and success stories for other New Yorkers like me?"
Yes. Also, please see our full list of 30+ 5 Star Google Reviews by clicking on this link:
https://www.g.page/HomePhysicalTherapyNYC
https://www.g.page/HomePhysicalTherapyNYC
"Can you send me a receipt for my payments?"
Yes. We will email you detailed receipts with a full billing breakdown including treatment codes, ICD-10 diagnosis codes, and more - so that your insurance will know exactly what is performed and done during each visit.
"How do I learn more or inquire about cost, insurance, and availability?"
Call us today at (203) 340-0236 or send us a text message to (203) 340-0236. You will speak with one of our licensed Doctors of Physical Therapy over an phone call. You can ask any question you may have, and to get your questions answered, and make sure that he or she is the right fit for you and your condition BEFORE you decide to schedule your first home PT visit.